Trust center

Privacy policy

This policy explains what information Uhakika Flow processes, why it is needed, and the controls available to you. The product is designed to minimize personal data and keep platform credentials protected.

Last updated: 26 July 2026

01

Information we process

We process account identifiers, profile details, subscription state, uploaded media metadata, publishing instructions, and activity records required to operate the service.

Social platform access tokens and refresh tokens are treated as sensitive credentials. They are stored encrypted and are never intentionally exposed to the browser.

02

How information is used

Information is used to authenticate users, enforce plan limits, store drafts, process authorized publishing jobs, show status, prevent misuse, and provide support.

  • We do not sell personal information.
  • We do not publish without an explicit user instruction.
  • We use official platform authorization flows only.
03

Storage and safeguards

Data is protected with encrypted transport, database row-level security, role-aware access, signed storage operations, server-only secrets, and audit logging. Administrative access is restricted and designed to support multi-factor authentication.

04

Retention and deletion

We retain information only while needed to provide the service, satisfy security and legal requirements, or resolve disputes. Account deletion requests trigger a controlled deletion process, subject to short-lived backups and legally required records.

05

Your choices

You may review your profile, disconnect social accounts, delete drafts and media you control, or request account deletion. You may also contact us to ask about access, correction, portability, or objection rights that apply in your jurisdiction.

06

Contact

For privacy questions, use the secure form on our contact page. Do not send passwords or social access tokens.